Robin Ward Enterprises LLC
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      • SMS Privacy Policy
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  • About Us
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    • Contact Us
    • Our Properties
    • SMS Privacy Policy
Look at our Properties

SMS Privacy Policy

Effective Date: August 21, 2025


Robin Ward Enterprises LLC (“we,” “us,” or “our”) values your privacy. This SMS Privacy

Policy explains how we collect, use, and protect your information when you interact with us via

SMS/text messages through our Grasshopper phone system.


1. Consent to Receive SMS

By providing your mobile number and opting in, you consent to receive SMS messages from us

related to:

• Appointment reminders

• Order or service updates

• Customer support

• Marketing and promotional offers (if explicitly opted in)

Message frequency may vary. Message and data rates may apply.


2. How We Collect Information

We may collect and store:

• Your phone number

• Messages sent to and from us

• Date, time, and content of your messages

We do not sell or share this information with third parties for their own marketing purposes.


3. How We Use Your Information

We use your SMS data to:

• Provide customer support

• Confirm or update you about services or orders

• Send important account or policy 

information

• Send promotional messages (only if you’ve opted in)


4. Opting Out

You can opt out of receiving SMS messages at any time by replying:

• “STOP” to stop receiving messages

• “HELP” for help or more information

Once you opt out, you may receive a 

confirmation message but will no longer receive marketing

or non-essential communications.


5. Data Security

We take reasonable steps to protect your personal information, including secure storage and

limiting access to authorized personnel only. All communications through Grasshopper are

subject to their security and privacy practices.


6. Disclosure of Information

We may share your information:

• As required by law (e.g., subpoena, court order)

• To protect our rights or investigate fraud

• With service providers who help us manage our SMS system (e.g., 

Grasshopper)

We do not sell or rent your mobile information to third parties.


7. North Carolina Privacy Rights

Under North Carolina law, you have the right to request access to or correction of any personal

data we hold about you. We comply with the North Carolina Identity Theft Protection

Act regarding the safeguarding and 

disposal of your personal data.


8. Changes to This Policy

We may update this policy occasionally. When we do, we’ll revise the "Effective Date" at the

top. Material changes will be 

communicated via SMS or email where applicable.


9. Contact Us

If you have questions about this policy or your data rights, contact us:

Phone: 888-876-7776

Email: info@rwenterprises.us

Address: 421 Fayetteville Street, STE 1100, Raleigh, NC 27601

Copyright © 2025 Robin Ward Enterprises LLC - All Rights Reserved.

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